Frequently Asked Questions
Everything you need to know about your Vault X US experience.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return.
Are your products covered by a warranty?
Yes, all Vault X products come with a 12-month manufacturer's warranty against defects in materials and workmanship to ensure your satisfaction.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Do you offer bulk discounts for retail or tournament use?
Yes, we offer competitive pricing for bulk orders. Please reach out through our contact page with your requirements for a custom quote.